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Cancel Plan
Updated over 9 months ago

Uh oh. If you're looking to cancel your subscription, this article will show you how.

How to Cancel Your Subscription

To cancel your Call Loop subscription, head over to the Settings > Billing & Usage and at the bottom of the page, you'll see the text Cancel Subscription. Your plan will cancel at the end of your billing cycle.

Your plan will cancel at the end of your billing cycle.

You can resume your subscription at anytime.


FAQ's

When will my plan cancel?

Your subscription will cancel at the end of your billing cycle.

Can I re-activate my canceled subscription?

Yes, we can resume your subscription before the end of your billing cycle.

Will I lose my contacts and other information if I cancel?

Yes. You will have 30 days to choose an active subscription, pause, or choose the pay as you go plan to keep your contacts, triggers, messages, credits, and everything in your account. After 30 days, we will purge your information.

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