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SMS Opt-In Guide: Via Text (Keywords, QR Codes)
SMS Opt-In Guide: Via Text (Keywords, QR Codes)

People texting in your text-to-join keyword? Here's a compliance guide to remain compliant.

Updated over 2 weeks ago

In order to send text messages to your contacts in a lawful manner, you must obtain their explicit written consent indicating their willingness to receive your messages. Utilizing SMS keywords is a method to obtain this particular consent by having people text you to receive messages.

Click on this simple Canva template to create the image you can upload with your application.

Keyword Compliance Checklist

You may have seen this before when a company asks you to text a word to their number (ex. "Text ALERTS to 888-343-3434").


To set up a compliant keyword, here's a simple video on how to do it, inside Call Loop: Walk through video to create keywords that get approved

Once you have created your keyword, you can follow the simple steps below to create the image you will upload to your application.

#

Type

Description

1

Compliance
​(required)

Compliance language should appear directly beneath the phone field and not elsewhere on the page.

Reply STOP to unsubscribe or HELP for help. Msg frequency may vary. Msg & data rates may apply.

2

Terms of Service
​(required)

Provide the full URL to your terms of service like:

For terms of service, visit www.mysite.com/privacy

3

Privacy Policy

(required)

Provide the full URL to your privacy policy like:

For privacy policy, visit www.mysite.com/privacy

QR Code Compliance Checklist

QR codes are special barcodes that can be scanned with a phone's camera, enabling information to be read. They can be utilized to transfer information quickly and easily, and are a useful tool for collecting consent. By utilizing QR codes, you can have people text you to receive messages, making the process easier and faster.

You can have contacts scan a QR code to send you an immediate SMS text message. You can use our Text to


In order to setup SMS compliance, here's the simple steps you must follow.

Type

Description

First SMS Language

Compliance language should appear in the first SMS text message that is sent to the contact after they send the SMS to opt-in.

Msg & data rates may apply. Msg frequency may vary. Reply HELP for help and STOP to unsubscribe.

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