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SMS Opt-In Guide: Via Text (Keywords, QR Codes)
SMS Opt-In Guide: Via Text (Keywords, QR Codes)

People texting in your text-to-join keyword? Here's a compliance guide to remain compliant.

Updated over 8 months ago

In order to send text messages to your contacts in a lawful manner, you must obtain their explicit written consent indicating their willingness to receive your messages. Utilizing SMS keywords is a method to obtain this particular consent by having people text you to receive messages.

Keyword Compliance Checklist

You may have seen this before when a company asks you to text a word to their number (ex. "Text ALERTS to 888-343-3434").


In order to setup keyword compliance, here's the simple steps you must follow.

Type

Description

Compliance Language

Compliance language should appear directly beneath the phone field and not elsewhere on the page.

"I agree to receive text messages. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy."

First SMS Language

Compliance language should appear in the first SMS text message that is sent to the contact after they send the SMS to opt-in.

Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel.

Terms of Service

Provide a direct link to your terms of service.

Privacy Policy

Provide a direct link to your privacy policy.

QR Code Compliance Checklist

QR codes are special barcodes that can be scanned with a phone's camera, enabling information to be read. They can be utilized to transfer information quickly and easily, and are a useful tool for collecting consent. By utilizing QR codes, you can have people text you to receive messages, making the process easier and faster.

You can have contacts scan a QR code to send you an immediate SMS text message. You can use our Text to


In order to setup SMS compliance, here's the simple steps you must follow.

Type

Description

First SMS Language

Compliance language should appear in the first SMS text message that is sent to the contact after they send the SMS to opt-in.

Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel.

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